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At EatTasty, we are always hungry for talent..

CRM Analyst

Portugal, Remote - Other (1 opening)

What we are looking for

We’re looking for a person with an analytical & statistical profile and a business mindset. Someone who has already worked on a CRM strategy and engaged with a large dataset.

What you’ll do

  • Analyse the CRM performance (acquisition, retention and reactivation).
  • Understand customer individual needs and address these.
  • Increase revenue by up-selling and cross-selling.
  • Provide timely insights and analytical support to different internal stakeholders (including Growth, Sales, Brand and other teams) to support effective business decision-making.

Your mindset

  • Analytical and statistical profile
  • Business orientated, focus on acquisition, retention and monetisation.
  • Creative person in order to design promotional plans and automated communication flows.ent

What you’ll need experience

  • 2-4 years of experience in a CRM and/or analytical role (ideal backgrounds include: a similar business analyst or CRM role in FoodTech / Gambling / Transportation industries, marketing automation or other data strategy type positions).
  • Bachelor's Degree in an analytical field (math, economics, engineering, statistics, CRM, etc).
  • Excellent problem-solving and analytical skills.
  • Ability to work with large datasets and summarize findings in a clear format.
  • Combine creative and pragmatic use of insight and data with attention to detail.
  • Strong mathematical skills to analyse reports including conversion and retention / churn rates.
  • Proven experience successfully managing multiple projects in a fast-paced environment.
  • Skills in SQL / Power BI / Python 

You’ll Get Extra Credits for

  • Knowledge of the startup sector, food tech and logistics / delivery
  • Experience with CRM tools
  • Experience with marketing automation

Benefits

  • Fixed salary + Variable salary based on achieved goals
  • Salary meal allowance + EatTasty food credit
  • Private health insurance
  • Flexible working hours – as long as you show results (WFH after probation period)
  • A fast startup environment with constant and consistent learning
  • 6-months contract & company laptop
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